Reform area
Construction of Northern Zone Customer service centre
Status · Progress
Not reported
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Thematic area
Human Capital Development
Human Capital Development
Justification
Justification
The new customer service centre will a) offer more space allowing LWB to increase number of employees to serve the customers under the zone. In turn, the new office block will contribute to increased staff satisfaction, productivity, retention and work output. b) enhance LWB’s reputation as a government institution to demonstrate effective use of government resources in infrastructure investment, a key enabler in the MW2063 agenda.
Expected outcomes
Expected outcomes
- 1
Enhanced customer services
Progress over time
Approved progress chart
Published progress values across approved reporting periods. Every value uses the same 0–100% scale.
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Related approved reports
Related approved reports
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